Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Expedia.com Complaint Complaint - Embassy Suites hotel-did not make clear pool on site that pool was under construction
Expedia.com Complaint Complaint

Expedia.com Complaint Complaint

ADVERTISEMENT

Embassy Suites hotel-did not make clear pool on site that pool was under construction


I spent a lot of time trying to figure out where to get the best deal in Palm Desert for a hotel to go hang out with kids with a pool. Embassy Suites in Palm Desert, CA looked very nice and booked with them. When we arrived we found out the pool was under renovation. The hotel was very apologetic and offered other "goodies" to make up for it but the whole point of going was to be able to swim (it was 109). We ended up booking somewhere else and stayed there. We had to eat the cost of Embassy Suites. My complaint is that this renovation was not clearly and easily visible when checking on or booking on the Expedia website. We paid twice as much to stay elsewhere. Renovations such as these should be at the top of the site, clearly visible when booking.


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to Expedia.com Complain...
SUBMIT a ticket
for Expedia.com Complain...
WATCH videos
for Expedia.com Complain...
More Expedia.com Complaint Reviews and Complaints MORE reviews and complaints
for Expedia.com Complain...

BUSINESSES REPLY HERE

Claim this company BUSINESSES: CLAIM YOUR BUSINESS NAME FREE
Respond to this review BUSINESSES: REPLY TO THIS CUSTOMER NOW
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More Expedia.com Complaint reviews


Similar reviews


[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team