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Expedia.com Complaint Complaint - Expedia service is a total let down - Expedia booked Hotels and transfers
Expedia.com Complaint Complaint

Expedia.com Complaint Complaint

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Expedia service is a total let down - Expedia booked Hotels and transfers


We just had a Family 8 day holiday in Fiji which I totally booked through Expedia. Have to say it was a disaster given I spent every day trying to sort out problems which occurred through poor Expedia service. In short, the time, cost and effort taken telephoning Expedia became such a frustration it paled the actual problem into insignificance. Many, many hours on the phone, switched from one operator to another, calls dropping out when the operator found it too hard, long periods of time waiting then often nothing. Promises not followed up and maybe poor understanding of English as I repeated over and over and over..... Expedia say their calls are monitored but if anyone cared to listen to what I went through they would shut the company down!! Never again....did I say Never Again.


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